Urgent support


No matter what you’re going through, you’re not alone. Help is available and you will get through this.

Urgent support for all ages

In a life-threatening emergency, call 999 and ask for an ambulance.

If you think you need medical help right now, call 111. You'll be directed to the best place to get help.

Other places to get urgent support include:

  • Samaritans: when life is tough, Samaritans are there to listen at any time of the day or night. You can talk to them about anything that's troubling you, no matter how difficult. Call 116 123 or visit the Samaritans website

  • NHS 24/7 Mental Health Crisis Line: call the helpline to talk to an experienced mental health professional from Pennine Care NHS Foundation Trust. They can help you work through immediate problems, find or suggest ways to move forward and let you know about other services that may help. Call 0800 014 9995 at any time for advice and support for you, your child, parent or someone you care for

Urgent support for adults

Adults can get urgent support from:

  • Open Door: if you're struggling to cope or feel overwhelmingly low, you can call the Open Door team at any time. Call 0800 138 7276 or visit the Open Door Safe Haven in the centre of Stockport. Visit their Facebook page for updates on the Safe Haven opening times

Urgent support for children and young people

Get urgent support for children and young people from the following organisations:

  • Childline: if you’re aged up to 19, you can talk to the team at Childline 24 hours a day about anything. No problem is too big or too small. Call 0800 1111 or visit the Childline website to use their online chat or read the message boards

  • HOPELINE247: if you’re aged under 35 you can call 24 hours a day, any day of the year to talk to someone. They can provide a safe space to talk through thoughts of suicide and anything that's impacting your ability to stay safe. You can also call if you're concerned that a young person could be thinking about suicide. Call 0800 068 41 41 or visit the Papyrus HOPELINE247 website for text and email options

  • Young Minds ‘Shout’ support over text: Shout is a free, confidential, anonymous text support service. You can text us from wherever you are in the UK. If you're struggling to cope and need to talk, our trained Shout Volunteers are here for you, day or night. Simply text the word "SHOUT" to 85258 to start a conversation

  • visit the Pennine Care NHS Foundation Trust website for information about what to do if you feel that you need support urgently