Support for family and friends

We understand the stress and emotional strain someone’s alcohol misuse can have on their family and friends. We’re here to offer any help and support they might need.

We can:

  • offer information and advice
  • explain the health risk
  • explain what the person misusing alcohol is experiencing
  • talk about the options available to help them

We’re also here to help family and friends manage the stress, anxiety and problems which someone else’s alcohol misuse is causing them.

The help available includes:

  • advice
  • counselling
  • group work
  • holistic and complementary therapies
  • information
  • relaxation techniques
  • support

Contact details:

Support for children

Children, whose parents or carers are using drugs or alcohol, may also need some support and someone to talk to. It’s important that children have access to a safe, confidential environment where they can discuss their feelings and emotions.


Offer children the support they need to understand the impact of alcohol misuse
and help them deal with it

Children can access this support even if their parent or carer is not accessing treatment.

To contact a member of the team email

Support for families


If you're worried about a young substance user, you can request support from Mosaic using our online form.

Request Mosaic support


Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not.

Call the helpline on 0207 403 0888 Sunday to Monday from 10am to 10pm.


For teenage relatives from the age of 12 to 17. Also for friends of alcoholics.

Call the helpline on 020 7593 2070 Monday to Friday from 9am to 5pm.


Adfam help for families provides information to help you cope with your loved one’s drug or alcohol use as well as links to other sources of support and advice.